A few problems worth showing the work behind: the constraint, what I traded off, and what changed because of it.
EnterpriseDesign System
A shared foundation for consistent enterprise experiences.
Created reusable components, tokens, and brand themes that helped teams design consistently and reuse work.
AgentPortal
A workspace built around the work agents do.
An evidence-led agent experience vision, with a phased path to modernize work around agents’ real tasks.
ClientPortal
Clear policy information. Simpler self-service.
A mobile-first self-service vision grounded in policyholder feedback, with a practical path from forms to guided support.
AI AssistantChatbot
Answers delivered as the right kind of content.
A custom chatbot that grows into an AI assistant for insurance agents.
Mobile / WebApp
From a client’s idea to a branded App Store launch.
From a client’s idea to a branded, designed and developed app launched on the App Store.
